Privacy Policy

Effective Date: February 6th, 2025

A Haven for Us values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website or services.

Information We Collect

We may collect personal information, including your name, email address, phone number, mailing address, and donation details, when you:

Make a donation
Sign up for our newsletter or communications
Fill out a contact or support form
Participate in any of our programs or events
Provide your phone number for communication purposes

How We Use Your Information

We use your information to:

Process donations and provide tax receipts
Respond to inquiries and provide requested services
Share updates, newsletters, and impact stories (you can opt out anytime)
Improve our website and outreach efforts
Send SMS (text) messages related to our services, such as confirmations, updates, or support communication (you can opt out anytime by replying “STOP”)

We will never sell, trade, or share your personal information with third parties except as required by law or with trusted service providers who help us operate our website and donation systems.

Third-Party Services

We may use third-party platforms (e.g., Givebutter, Wix, Mailchimp) to process donations and communications. These services have their own privacy policies, which we encourage you to review.

SMS Messaging

If you provide us with your phone number, we may use it to send you SMS (text) messages related to our services. Message and data rates may apply. You can opt out at any time by replying “STOP.” For assistance, reply “HELP.” We do not use SMS for marketing purposes without your explicit consent. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.

Cookies and Website Data

We may use cookies or similar technologies to improve website performance and analyze traffic. You can adjust your browser settings to manage cookies.

Security

We take reasonable steps to protect your personal information. While no method is 100% secure, we are committed to using secure platforms and practices.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes complying with legal, accounting, or tax obligations related to donations and communications.

Your Choices

You can request to review, update, or delete your personal information by contacting us at info@ahavenforus.org. You can unsubscribe from emails using the link at the bottom of any message.

California Privacy Rights

Although we are a small nonprofit organization and not subject to the California Consumer Privacy Act (CCPA), we are committed to privacy transparency. California residents may contact us to inquire about the personal information we collect or to request corrections or deletions.

Contact

If you have questions about this Privacy Policy, please contact:

A Haven for Us
P.O. Box 3414
Glendale, CA 91221
info@ahavenforus.org

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